◉
24/7 WhatsApp replies
Instant answers to clinic-approved questions about timings, services, fees, doctors and location — in English or Hindi.
The smarter front desk for your clinic
Every patient conversation, handled.
Meet your AI-powered WhatsApp receptionist. Answer patient questions, manage appointments, follow up on enquiries, and make every patient feel looked after — even when your clinic is busy.
Available around the clockWorks on WhatsAppBuilt for clinics
● NEW APPOINTMENT
Confirmed ✓Tomorrow, 11:30 AM✳
Smart ReceptionAI clinic assistant • Online
⋮Hi! 👋 Welcome to your clinic. How can I help you today?10:41
I'd like to book a dental consultation.10:41 ✓✓
Of course! We have an opening tomorrow at 11:30 AM. Would that work for you?10:42
Yes, perfect!10:42 ✓✓
Wonderful! Your appointment is confirmed. We'll send you a reminder. 🌿
✓ Appointment confirmed
10:42↗ LESS FRONT-DESK WORK
More time for patients24/7
Answers to common patient questions
One inbox
For patient conversations and follow-ups
Human + AI
Staff can take over whenever needed
Everything your front desk needs
Less admin. More patient care.
From the first enquiry to the follow-up after a visit, Smart Reception helps your clinic stay responsive and organised.
▦
Easy appointment booking
Let patients book, confirm, cancel or reschedule directly in chat, using your clinic's actual available slots.
◷
Appointment reminders
Help reduce forgotten appointments with timely reminders and simple confirmation or rescheduling options.
↗
Missed-call follow-ups
Reconnect with eligible missed-call enquiries on WhatsApp, when the proper calling integration and permissions are in place.
☆
Google review requests
After a completed visit, invite patients to share honest feedback and help build your clinic's online presence.
▤
Clinic dashboard
Track appointments, see patient requests, enter walk-ins and let your staff step into conversations whenever needed.
☏ A patient reaches out to your clinic
↓
✳ Smart Reception responds on WhatsApp
↓
▦ Appointment is booked or updated
↓
✓ Your team stays in control
Simple by design
Feels personal.
Works automatically.
Your patients don't need another app. They can message your clinic on WhatsApp, just like they already do every day.
01
Connect your clinic
Set up your clinic details, business WhatsApp integration, operating hours, doctors and booking rules.
02
Let conversations flow
Smart Reception handles approved questions, appointment requests and reminders.
03
Step in when it matters
Your staff can review bookings, manage walk-ins and take over conversations that need a person.
Clarity behind the scenes
See your whole day at a glance.
A simple clinic workspace for patient requests, appointment statuses, walk-ins and team follow-ups. Designed to help the front desk stay in control, not add to its workload.
Explore in a demo ↗Today's overview ● ● ●
Appointments18
Confirmed14
Pending4
Priya S.Dental consultation • 10:30 AM
ConfirmedRahul M.Cleaning • 11:30 AM
ConfirmedNeha K.Follow-up • 12:00 PM
PendingArjun P.Consultation • 02:00 PM
ConfirmedFrequently asked questions
Good questions, simple answers.
Does Smart Reception replace my receptionist?
No. It handles repetitive enquiries and workflows so your front-desk team can spend more time on patients. Staff can take over whenever human attention is needed.
Does it work with WhatsApp?
Yes. Smart Reception is designed around WhatsApp Business integrations. Setup depends on Meta account onboarding, WhatsApp eligibility and the required approvals.
Can patients reschedule or cancel appointments?
Yes. Patients can request changes through WhatsApp, based on the clinic's configured appointment availability and rules.
Will it answer medical questions?
It can answer administrative and clinic-approved questions. It is not a substitute for medical advice, diagnosis or a clinician.
What about missed calls?
With a supported phone integration and appropriate patient permission, Smart Reception can send an approved WhatsApp follow-up for eligible missed-call enquiries.
Your clinic deserves a smarter first impression
Let your team focus on care.
We'll help with the conversations.
See what Smart Reception could look like for your clinic.
Request your free demo ↗Let's talk
See Smart Reception in action.
Tell us a little about your clinic, and get a ready-to-send demo enquiry. No phone number or email address is assumed for the business — you can send the enquiry using your own email app.
Tailored to your clinicNo obligation